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CapellaBPO

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BPO Employees

About Capella BPO

Capella BPO is a leading Business Process Outsourcing company that provides a wide range of services to clients worldwide. Our services include customer service, data entry and management, accounting and finance, human resources, and more.

At Capella, we are committed to delivering exceptional services to our clients while creating a supportive and inclusive work environment for our employees. Our team is made up of highly skilled professionals who are dedicated to delivering top-notch solutions that help our clients grow and succeed.

Join us today to learn more about our services and employment opportunities.

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The core mantra that drives everything we do

These values drive everything we do and are reflected in our approach to delivering exceptional services to our clients while creating a supportive and inclusive work environment for our employees.

Transparency

At Capella, we believe in being transparent with our clients and employees. We value open communication and honesty in all our dealings, which helps us build trust and strong relationships.

Hard work

We believe that hard work and dedication are essential to delivering high-quality services to our clients. Our team is committed to going above and beyond to meet our clients' needs and exceed their expectations.

Teamwork

Collaboration and teamwork are at the heart of our success. We value diverse perspectives and ideas, and we believe that working together leads to better outcomes for our clients and employees.

Ownership

We encourage our employees to take ownership of their work and contribute to the success of the company. We value initiative, creativity, and responsibility, and we believe in providing our team with the support and resources they need to achieve their goals.

Innovation

We are committed to staying on the cutting edge of technology and industry trends. We encourage our team to explore new ideas and push boundaries to deliver the best possible solutions for our clients.

Commitment

We are dedicated to delivering exceptional services to our clients while creating a supportive and inclusive work environment for our employees. We believe in investing in our team and providing them with opportunities to grow and develop professionally.

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We’re on a mission to empower companies

We invest in our employees by providing training, mentorship programs, and career advancement opportunities to help them reach their full potential.

Join our team at Capella and be part of a dynamic and innovative company that values creativity, collaboration, and excellence.

Join our team

The amazing team behind our company

At Capella, we are proud of the amazing team behind our company. Our team is made up of highly skilled professionals who are dedicated to delivering top-notch solutions that help our clients grow and succeed.

About Us

Anna Grace Portugal

President

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Michael Rian Dinio

IT Operations Manager

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Ayban Bansen

Operations Team Manager

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Moppet Castillo

Senior Operations Manager

Frequently Asked Questions

What types of business process outsourcing services does Capella BPO offer?

Capella BPO offers a range of outsourcing services, including customer support, back-office operations, finance and accounting, and digital marketing. We work with clients across various industries and can customize our solutions to meet your specific business needs.

How experienced is Capella BPO in providing outsourcing services?

Capella BPO has been providing outsourcing services for over a decade, and our team has extensive experience in delivering high-quality solutions to clients worldwide. We have a proven track record of success and a commitment to excellence that sets us apart from other outsourcing providers.

What is Capella BPO's approach to data security and privacy?

At Capella BPO, we take data security and privacy very seriously. We have robust security protocols in place to ensure that your data is protected at all times, and we adhere to all applicable laws and regulations related to data privacy. Our team undergoes regular training to ensure that they are up to date on the latest security practices and procedures.

How does Capella BPO ensure quality control in its outsourcing services?

We have a dedicated quality control team that is responsible for ensuring that our outsourcing services meet the highest standards of quality. We use a combination of automated and manual quality control processes to identify and address any issues that may arise, and we work closely with our clients to make sure that we are meeting their expectations.

Voices of Capella

Employee Stories

Explore genuine employee stories that highlight the enriching work environment, personal growth, and career development opportunities at Capella.

"Opportunities to lead"
Capella has provided me with ample opportunities to develop my leadership skills and take on more responsibilities. This has enabled me to grow professionally and contribute to the success of my team.

About Us

Carlo Peralta

Team Leader, Customer Support

"Innovative and dynamic"
Capella's innovative approach to back-office services has transformed the way I approach my work. The company consistently adopts cutting-edge technology and best practices, enabling me to stay ahead in the industry.

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Gabriel Mercado

Back-office Support Specialist

"Growth beyond expectations"
Capella has provided me with the perfect environment to develop my skills and advance my career. The training programs and guidance from my mentors have truly exceeded my expectations.

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Maria Santos

Customer Service Representative

"Transforming my career"
Capella has been instrumental in transforming my career by providing me with the resources and opportunities to start a career in the BPO industry.

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Jasmine Gonzales

Data Entry Specialist

"Collaborative and inspiring"
The teamwork and collaborative atmosphere at Capella is truly inspiring. It has allowed me to work seamlessly with colleagues from different backgrounds, fostering a sense of belonging and unity.

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Andrea Reyes

Data Entry Specialist

"Empowered to excel"
Capella's dedication to employee development and skill-building has empowered me to thrive in my role. Their focus on continuous improvement has helped me become more efficient and effective in my work.

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Jose Dela Cruz

Technical Support Specialist

"Skill Development Focus"
Capella's emphasis on continuous learning and skill development has allowed me to thrive in my data entry role. I feel valued and supported in my day-to-day tasks.

About Us

Maria Santos

Data Entry Specialist

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Join the Capella Team Today and Build Your Future

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